questionsWhat payment methods do you accept? TOP
We currently accept all major credit cards securely through Paypal or Google Checkout. We can also accept online check payments through Paypal. We also accept Paypal.
Please Note:
All payments by check will NOT be shipped until your check clears.
You DO NOT need a Paypal account to pay through Paypal, they are simply our credit card processor. How long will it take to receive my order? TOP
Delivery dates will vary depending on the item. Some items are shipped directly from the manufacturer. Please note approximate delivery times in the individual product descriptions. How is my order shipped? TOP
All My Sweet Sprout orders will be shipped securely using USPS, UPS or FedEx. What is your return policy? TOP
All items can be returned within 15 days of purchase. All returned items must be in the original packaging. Do you ship outside the United States? TOP
Unfortunately, we are unable to ship internationally. We also are unable to ship to Puerto Rico. Can you ship to a P.O. Box or APO/FPO address? TOP
Unfortunately, we cannot ship to P.O. Boxes or APO/FPO addresses. Please provide a valid postal address during the checkout process. Do you ship to Alaska and Hawaii? TOP
Yes, we are able to ship the majority of our items to these two states. However, there are some bulky furniture items that cannot be shipped safely to customers in Alaska and Hawaii. In those cases, we will alert you directly and reserve the right to cancel those items in your order. You will not be charged for any item that does not ship to you. Also we may not be able to offer free shipping on some items shipping to Alaska and Hawaii. If this applies to your purchase we will contact you with a shipping quote prior to processing your order. Why did I only receive a portion of my order? TOP
In order to provide you with the fastest service possible, items ordered together may not necessarily ship together. This will not affect your shipping charges. All items that are orderable are in stock. If for some reason we are out of stock of an item that you ordered we will promptly notify you via e-mail or by telephone to let you know of the situation. In addition, some of our products are shipped directly to you from a distributor. Do you offer any express shipping services? TOP
We do offer 3 Day Express, UPS 2nd Day Air as well as UPS Next Day Air service for an additional charge. If you are interested in this service, please call to get an estimate. How can I track my order? TOP
Once your order is shipped, you will receive a shipping confirmation email with the applicable carrier and tracking information. Please do not hesitate to contact us, (225-328-9755) if you have any questions regarding the shipping status of your order. What are your shipping rates? TOP
SHIPPING RATES – UNITED STATES
| Order value* |
Standard Delivery |
| up to $100 |
$7.50 |
| $100.01 to $250 |
$25 |
| $250.01 to $500 |
$45 |
| $500.01 to $1,000 |
$65 |
| $1,000.01 to $2,500 |
$120 |
| $2,500.01 to $5,000 |
$250 |
| $5,000.01 and up |
5% of order value |
| 